Delta Northwest Airlines Merger Finalized
The Delta Northwest airlines merger is not causing much excitement among long suffering passengers. The following take on the merger appeared in Times Online
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Travelers can be forgiven if their first reaction to the proposed merger of Delta and Northwest is to wonder what additional atrocity will be inflicted on them. It can’t be deterioration in the quality of the peanuts offered in lieu of meals. Nor can it be a reduction in leg room: knees-on-chest is already the posture deemed by most airlines to be in passengers’ best interests.
It might be a reduction in the value of frequent-flyer points, but since most of these are now good only at 3am on one Thursday each month, there isn’t much to lose on that score. Nevertheless, 54% of passengers expect the merger to result in deterioration in service.
History is on the side of the pessimists, at least in the short term. After every airline merger, chaos is the order of the day – or year. Pilots find that the control panels on the other planes differ; baggage losses mount; merged reservation systems collapse; employees strike, enraged by inferior pension packages, or the degrading of seniority.
To read the remainder of the article go to Times Online
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As you will see both Delta and Northwest hope that the merger will somehow save them but it may just lead to the formation and quick bankruptcy of the world’s biggest airline.
